Returns & Exchanges

At Polish Shop Online, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Ship the Items

  Attach the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.